/* Grupo Luma — chat flotante demo */
.luma-chat{position:fixed;right:24px;bottom:22px;z-index:120;font-family:Inter,Arial,sans-serif}
.luma-chat *{box-sizing:border-box}
.luma-chat-launcher{appearance:none;border:1px solid #dce5ef;background:#fff;color:#18324f;border-radius:999px;min-height:58px;padding:8px 16px 8px 9px;display:flex;align-items:center;gap:11px;cursor:pointer;box-shadow:0 14px 34px rgba(16,43,80,.14);font:inherit;transition:.2s ease}
.luma-chat-launcher:hover{transform:translateY(-2px);box-shadow:0 18px 40px rgba(16,43,80,.18)}
.luma-chat-launcher-icon{width:40px;height:40px;border-radius:50%;display:grid;place-items:center;background:linear-gradient(145deg,#1d6de3,#0d4fcb);box-shadow:0 8px 18px rgba(13,79,203,.24)}
.luma-chat-launcher-icon svg{width:22px;height:22px;display:block}
.luma-chat-launcher-copy{display:flex;flex-direction:column;align-items:flex-start;line-height:1.05}
.luma-chat-launcher-copy strong{font-size:13px;font-weight:800;color:#17345d}
.luma-chat-launcher-copy span{font-size:10px;color:#78869a;margin-top:5px}
.luma-chat-launcher-dot{width:8px;height:8px;border-radius:50%;background:#19b96c;box-shadow:0 0 0 4px rgba(25,185,108,.12)}

.luma-chat-panel{position:absolute;right:0;bottom:72px;width:min(390px,calc(100vw - 28px));height:min(620px,calc(100vh - 115px));background:#fff;border:1px solid #dfe7f0;border-radius:22px;box-shadow:0 28px 70px rgba(11,36,82,.22);overflow:hidden;display:none;grid-template-rows:auto auto 1fr auto;transform-origin:bottom right}
.luma-chat-panel.open{display:grid;animation:lumaChatOpen .18s ease-out}
@keyframes lumaChatOpen{from{opacity:0;transform:translateY(10px) scale(.985)}to{opacity:1;transform:none}}
.luma-chat-head{padding:17px 17px 15px;background:linear-gradient(135deg,#0f2f62 0%,#1359d4 100%);color:#fff;display:flex;align-items:center;justify-content:space-between;gap:14px}
.luma-chat-head-main{display:flex;align-items:center;gap:12px;min-width:0}
.luma-chat-avatar{width:43px;height:43px;border-radius:14px;background:#fff;display:grid;place-items:center;box-shadow:0 8px 20px rgba(0,0,0,.15);flex:0 0 43px}
.luma-chat-avatar span{font-size:18px;font-weight:900;color:#1359d4;letter-spacing:-.04em}
.luma-chat-head h3{font-size:15px;margin:0;font-weight:800;letter-spacing:-.01em}
.luma-chat-head p{font-size:10.5px;margin:4px 0 0;color:rgba(255,255,255,.82)}
.luma-chat-close{appearance:none;border:0;background:rgba(255,255,255,.12);color:#fff;width:34px;height:34px;border-radius:10px;display:grid;place-items:center;font-size:20px;line-height:1;cursor:pointer}
.luma-chat-status{display:flex;align-items:center;gap:8px;padding:10px 16px;background:#f8fbff;border-bottom:1px solid #e8eef6;color:#66768c;font-size:10.5px;font-weight:650}
.luma-chat-status i{display:block;width:8px;height:8px;border-radius:50%;background:#19b96c}
.luma-chat-messages{overflow:auto;padding:16px;background:#f7f9fc;display:flex;flex-direction:column;gap:11px;scroll-behavior:smooth}
.luma-chat-row{display:flex;gap:8px;align-items:flex-end}
.luma-chat-row.user{justify-content:flex-end}
.luma-chat-mini-avatar{width:25px;height:25px;border-radius:8px;background:#e8f0ff;color:#1359d4;display:grid;place-items:center;font-size:10px;font-weight:900;flex:0 0 25px}
.luma-chat-bubble{max-width:82%;padding:11px 13px;border-radius:15px;font-size:12px;line-height:1.48;box-shadow:0 3px 10px rgba(28,50,85,.035)}
.luma-chat-row.bot .luma-chat-bubble{background:#fff;border:1px solid #e2e8f1;color:#33445e;border-bottom-left-radius:5px}
.luma-chat-row.user .luma-chat-bubble{background:#1359d4;color:#fff;border-bottom-right-radius:5px}
.luma-chat-actions{display:flex;flex-wrap:wrap;gap:7px;margin-top:2px;margin-left:33px}
.luma-chat-action{appearance:none;border:1px solid #d7e2f1;background:#fff;color:#174d9e;border-radius:999px;padding:8px 11px;font:inherit;font-size:10.5px;font-weight:750;cursor:pointer;text-decoration:none;transition:.15s}
.luma-chat-action:hover{border-color:#9ebdf0;background:#f3f7ff}
.luma-chat-action.primary{background:#1359d4;border-color:#1359d4;color:#fff}
.luma-chat-compose{padding:11px;background:#fff;border-top:1px solid #e4eaf2;display:grid;grid-template-columns:1fr auto;gap:8px}
.luma-chat-compose input{width:100%;height:42px;border:1px solid #dbe4ef;border-radius:12px;padding:0 12px;font:inherit;font-size:12px;color:#203651;background:#fbfcfe}
.luma-chat-compose input:focus{border-color:#8eb5f0;box-shadow:0 0 0 3px rgba(19,89,212,.08);outline:0}
.luma-chat-send{appearance:none;border:0;background:#1359d4;color:#fff;height:42px;min-width:46px;border-radius:12px;display:grid;place-items:center;cursor:pointer}
.luma-chat-send svg{width:18px;height:18px}
.luma-chat-footnote{position:absolute;left:16px;right:64px;bottom:3px;pointer-events:none;color:#a0a9b6;font-size:8px;text-align:left;display:none}
@media(max-width:650px){
 .luma-chat{right:12px;bottom:12px}
 .luma-chat-launcher{min-height:54px;padding:7px 13px 7px 7px}
 .luma-chat-launcher-icon{width:39px;height:39px}
 .luma-chat-launcher-copy span{display:none}
 .luma-chat-panel{position:fixed;left:10px;right:10px;bottom:76px;width:auto;height:min(610px,calc(100vh - 96px));border-radius:20px}
}
@media(prefers-reduced-motion:reduce){.luma-chat-panel.open{animation:none}.luma-chat-launcher{transition:none}}